Is this a good thing? Is it necessary when we can go online and search / browse their products and order them for collection from Chafiras the next day?
Yes it is a very good thing

While it's great being able to order online and collect it in Las Chafiras, some things you just have to see before you buy them, like sofas. Also some things just don't look like anything on the website and it's only when you see them you realise they'd look pretty good.
I'm the first to say "if I can't buy it online I'm not getting it"

but when it comes to creating a lovely cosy home, it's a bit different
