Endesa change in billing again

[Guanche]

Endesa are going back to sending bills out every two months. We had a letter with our last bill. It didn't explain why.

[NAH]

I assume that means no guessing (estimating) the bill in between again.

[Guanche]

I assume so Nah. I never found it a problem but that's me.

[Perikles]

I guess this has to do with the legality of charging for a commodity and guessing the amount rather than measuring it. They were clearly incapable of writing trivial software to estimate a payment, because ours were often hopelessly out even when the consumption was quite constant. I would prefer a correct bill every two months anyway.

[NAH]

That's interesting Perikles, I assumed ours was always so inaccurate (on the estimated months) due to very irregular usage, but from your comment clearly this is not the reason.

[Janet]

It's not because of usage, it's because they're a useless shower of incompetent corrupt *^*=?^L ...

[Guanche]

It's not because of usage, it's because they're a useless shower of incompetent corrupt *^*=?^L ...

Amen!

[Myrtle Hogan-Lance]

Aren't you lucky?  We've not had a bill in over a year.  Registered for their online paperless billing system which went tits up and there seems to be no way to remedy the problem. 

They still suck though.

[andy]

Tried to sign up for their online sevice
Their website said my 'cups' - the ref number on the bill was wrong
I did type it quite carefully!!
OK .. so how the hell do you sign up for their online stuff??

[Janet]

**** knows   

Sorry ...