Hang on, I thought it was [you]'s fault.
Am I right in thinking this stupid thing will only work if the @ button is used to highlight the name?
But last year Miguel was hit by around 200 claims alleging food poisoning. Every single one was from a British holidaymaker, with not a single complaint coming from the Germans or the Dutch. None of the Brits complained to the hotel at the time; all the claims were lodged by UK claims management companies once the holiday-makers returned home.